Quality Management Systems
Streamline Your Path to Certification with a Lean, Right-Sized Quality Management System
Even well-run companies with solid processes can struggle to consistently meet customer and regulatory requirements—especially when critical information gets lost in handoffs or buried in miscommunication. To overcome this, businesses need a connected system that ensures information, accountability, and quality flow across the entire organization. A Quality Management System provides the structure and workflows needed to consistently fulfill tasks, meet requirements, and support broader operational goals.
Impact Washington helps manufacturers of all sizes build Quality Management Systems that are lean, right-sized, and audit-ready.
We support compliance with ISO standards and other key regulatory frameworks. These systems are designed not just to meet certification requirements, but to strengthen operations and support better decision-making long after the audit is complete.
Download Service Sheet
Standards We Help You Achieve
What We Offer
Gap Analysis
We provide your organization with a clear, structured assessment of how your current management system aligns with the requirements of the standard. Through a systematic review, we identify strengths, risks, and areas needing improvement, giving practical insights into your readiness for certification or recertification.
Detailed Planning
We work closely with your team to develop a clear, step-by-step roadmap tailored to your organization’s unique needs. This planning phase ensures all necessary tasks, timelines, and responsibilities are defined to effectively implement or improve your Quality Management System.
Internal Auditing
We provide independent, objective evaluation of how well a company’s quality management system is being applied in practice. The audit highlights both areas of strength and opportunities for improvement, giving leadership clear insight into compliance status. The result is a reliable basis for decision-making that supports certification, continuous improvement, and customer confidence.
Internal Auditor Training
We provide comprehensive training that equips your team with the knowledge and practical skills needed to effectively evaluate and strengthen your Quality Management System. This program combines essential quality principles with hands-on auditing techniques to build confidence in planning, conducting, and reporting audits.
Learn more
Consulting and Sustainment
Our consulting services focus on building a Quality Management System that your team can fully adopt—ensuring processes are effective and consistently applied. Through ongoing support and sustainment, we help you maintain momentum, address new challenges, and ensure your system evolves alongside your business.
Data Elements: IsoConsultingFeat.aspx
Impact Washington: A Trusted Resource for Washington Manufacturers
When you partner with Impact Washington, you're not just passing an audit—you’re building a foundation for long-term operational success. Manufacturers of all industries across Washington State have worked with us to build a Quality Management System that enables sustainable growth.
- Right-Sized Solutions: We design Quality Management Systems that fit your business as it is today—while laying the groundwork for how it can improve in the future. Each system is tailored to your organization's size, complexity, and goals, making it practical from the start.
- Faster Certification: Impact Washington helps manufacturers get certified faster than on their own. Many companies attempt certification several times before succeeding. Our guidance helps accelerate that process significantly.
- Built for Continuous Improvement: We help your team learn how to use the system to collect meaningful data, identify trends, and spot opportunities for growth. This allows your Quality Management System to evolve alongside your business, becoming more valuable over time.
- Expert Guidance & Training: Our consultants have seen it all, and provide guidance for simpler, leaner processes. Our vetted Resource Partners bring specialized skills and expertise, providing reliable and tailored support every step of the way.
Frequently Asked Questions
How long does certification take?
The timeline for certification can vary depending on your organization’s starting point and readiness. Many of our clients successfully pass their certification audit on the first attempt. If additional steps are needed, we’re committed to supporting you every step of the way—working closely with your team until you achieve certification.
|
Do I need to hire additional staff to manage all the paperwork?
Not at all. The intent behind the standard is straightforward: your team needs to be trained and ready for their roles, with a practical way to demonstrate that readiness. In many cases, companies are already doing most of what’s required through existing training, hands-on guidance, and on-the-job observation. A Quality Management System simply helps you capture and document this consistently—quickly and easily. It’s about supporting the great work you’re already doing, without creating an administrative burden.
|
Will getting certified kill our agility or change our company culture?
This is one of the most common concerns from companies looking to implement a Quality Management System. The good news? A well-designed Quality Management System should support your agility, not take it away. The key is in how it's built.
Our Resource Partners are both Lean and Quality System experts, which means we focus on helping you meet the standard in the most efficient, streamlined way possible—no unnecessary steps, no added complexity. We guide you to implement what's required to get certified, and we help you tailor the system so it fits your business as it is today, and grows with you into the future.
|
Can a small business be certified?
Definitely. Certification isn’t just for large corporations—it’s for any organization, regardless of size, that wants to improve quality and build customer confidence. In fact, small businesses often have an advantage because they can implement a system that fits their unique needs without unnecessary complexity. We work with manufacturers of all sizes to implement systems that achieve certifications.
|