A Real Washington Story
Sytech Precision Manufacturing, a sheet-metal fabricator in Spokane, hit a breaking point. Orders were piling up, but production was bottlenecked. On-time delivery slipped to 42%, morale was low, and management worried they’d have to turn away millions in sales.
Instead of adding shifts or pouring money into more equipment, Sytech invested in its people. Partnering with Impact Washington, they trained employees at every level in
Lean 101 and
Toyota Kata.
The results were dramatic:
- On-time delivery jumped to 95%
- Customers served grew from 24 to 64 per year
- Employee retention soared to 94%
- Overhead staffing dropped from 115 to 78 as waste was eliminated
- Floor space utilization improved from 30% to 70%
- Employees shared in over $450,000 in profit-sharing benefits
Sytech didn’t just survive the crunch, they came out stronger, leaner, and more competitive.
Why Training Works
This isn’t about compliance checkboxes. It’s about building capability and culture:
- Efficiency: Lean training empowers employees to spot inefficiencies and improve flow.
- Safety & Resilience: Certifications reduce errors and downtime.
- Leadership: Frontline operators evolve into confident leaders.
- Retention: Employees who feel invested in stay invested in you.
When you train your workforce, you’re not just solving today’s problems, you’re preparing your business for tomorrow’s.
Why Now Matters
Every year, manufacturers in Washington allocate workforce training funds. Too often, those dollars are left untouched by year-end. Once they expire, they’re gone and along with the competitive edge they could have created.
Q4 is the perfect time to act:
- Book a cohort before the year ends
- Upskill teams during slower cycles
- Lock in training plans before next year’s goals begin
We’re Here to Help
We deliver training programs designed for manufacturing. Whether your shop is in aerospace, metals, plastics, or fabricated goods, we know the challenges, and we know how to help.
Your Next Step
Every product leaving your facility carries your reputation. Training ensures your workforce has the skills to protect and elevate it. Don’t let training funds go unused this year.